Privacy Policy

This Privacy Policy applies between you, the user of this website, and Norton Windows, the owner and provider of this website. At Norton Windows, we take the privacy of your information very seriously. This policy governs our use of any and all data collected by us or provided by you in connection with your use of the website.

We recommend that you read this Privacy Policy in conjunction with our Terms and Conditions, which can be accessed here: http://nortonwindows.co.uk/legal-stuff/terms-conditions/.

Please take the time to read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

Privacy Policy

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   2. Definitions and Interpretation

   In this Privacy Policy, the following terms have the meanings provided:

   • Data: Collectively refers to all information you provide to Norton Windows via this website, incorporating definitions from Data Protection Laws.
   • Cookies: Small text files placed on your device to enhance your website experience.
   • Data Protection Laws: Includes applicable laws governing personal data processing, such as the GDPR, and any amendments or UK-specific regulations.
   • Third Party: Any entity accessing the website that is not:
     (i) employed by Norton Windows or acting in the course of employment; or
     (ii) engaged as a consultant or providing services related to the website.

   Unless stated otherwise, singular terms include the plural, references to clauses include related sections, and “including” means “including without limitation.”

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   3. Data We Collect

   We may collect and process the following data:

   • Data provided by you, including:

     • Name and contact information (e.g., email address, telephone number).
     • Payment details for transactions on this site.
     • Information provided via enquiries, account creation, or other interactions.

   • Data collected automatically, such as:

     • IP address, visit frequency, and interactions with website content.
     • Data collected through Cookies (see the Cookies section below).

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   4. How We Use Your Data

   We may use your data to:

   • Maintain internal records.
   • Improve our products and services.
   • Provide marketing materials or conduct market research.
   • Personalise website content for your preferences.

   We process this data under legitimate interests. For direct email marketing, we require your consent (either explicit opt-in or soft opt-in, where applicable). You may withdraw consent at any time by contacting us (see Your Rights below).

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   5. Sharing Your Data

   We may share your data with:

   • Affiliates or group companies for administrative purposes.

   All data sharing is conducted in compliance with this Privacy Policy.

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   6. Keeping Your Data Secure

   We implement technical and organisational measures to protect your data, such as:

   • Secure password-protected account access.
   • Data storage on secure servers.
   • Compliance with SOC 2 standards for information security.

   For guidance on safeguarding your data, visit Get Safe Online, supported by HM Government.

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   7. Data Retention

   We retain data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Backup or archival data may persist for legal or regulatory purposes.

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   8. Your Rights

   You have the right to:

   • Access your data or request corrections, updates, or deletion.
   • Restrict or object to how we process your data.
   • Request data portability.
   • Withdraw marketing consent at any time.

   To exercise these rights, contact us at admin@nortonwindows.co.uk.

   If you are unsatisfied with our response, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

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   9. Links to Other Websites

   We are not responsible for the content or privacy practices of external websites linked from our site. Please review the policies of these websites before use.

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   10. Business Changes

   In the event of a business transfer, your data may be transferred to new ownership in compliance with this policy. We will take all necessary steps to protect your privacy during such transitions.

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   11. Cookies

   This website uses Cookies to enhance user experience. Cookies are placed in accordance with UK and EU law.

   • Consent: A message bar will request your consent for Cookies upon accessing the website. You can disable Cookies via browser settings, though some features may not function fully.

   For more information, see our detailed Cookie Policy.

You can find a list of the cookies we use in the Cookies Schedule.

You have the option to enable or disable cookies in your internet browser. By default, most browsers accept cookies, but this can be changed. For further details, please refer to the help menu in your browser.

You may choose to delete cookies at any time. However, doing so may result in the loss of information that enables you to access the website more efficiently, including personalisation settings.

It is recommended that you keep your browser up to date and consult the guidance provided by the browser developer if you are unsure about adjusting your privacy settings.

For more information on cookies, including how to disable them, please visit aboutcookies.org. This site also provides details on how to delete cookies from your device.

General

You may not transfer any of your rights under this Privacy Policy to any other individual. However, we may transfer our rights where we reasonably believe that your rights will not be affected.

If any court or competent authority deems any provision (or part of a provision) of this Privacy Policy to be invalid, illegal, or unenforceable, that provision will be removed to the extent required, without affecting the validity and enforceability of the remaining provisions.

Unless otherwise agreed, no delay or omission in exercising any right or remedy will be considered a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under the Agreement will be subject to the exclusive jurisdiction of the courts in England and Wales.

Changes to this Privacy Policy

Norton Windows reserves the right to amend this Privacy Policy as necessary, either from time to time or as required by law. Any changes will be immediately posted on the Website. By continuing to use the Website after these changes, you are deemed to accept the revised Privacy Policy. If you have any questions, please contact Norton Windows at admin@nortonwindows.co.uk.

Last Updated: 10th August 2022

Cookies

Below is a list of the cookies we use. While we have made every effort to ensure this list is complete and up to date, please contact us if you believe any cookies have been missed or if you notice discrepancies.

Strictly Necessary Cookies

We use the following strictly necessary cookies:

Analytical/performance

We use the following analytical/performance cookies:

Functionality

We use the following functionality cookies:

Targeting

We use the following targeting cookies: